No false monitoring promise
How2Revise does not claim that a person watches the website or email continuously. The safeguarding email is not a crisis line.
Pupils, parents and carers
Get human help when something is wrong.
How2Revise is a revision website. It is not an emergency service, counselling service, school safeguarding team or confidential helpline.
Effective and last updated: 30 August 2026
If anyone is in immediate danger, call 999 now.
Go to a safe trusted adult nearby if you can. A child or young person in the UK can also contact Childline free on 0800 1111. Do not wait for an email reply from How2Revise.
Current public release
No pupil chat or private disclosure box is open.
The public reset is a fixed sequence. Pupil accounts, uploads and free-text AI remain closed until a named trained safeguarding lead and deputy, qualified review, cover arrangements and tested referral process are in place.
People before the tool
A pupil is directed to a safe trusted adult, Childline or emergency services—not into a longer conversation with a revision tool.
For a pupil
You do not need to tell this website the details.
If something frightening, unsafe or upsetting is happening:
- Stop the revision activity.
- Go to a trusted adult who is not involved—such as a safe parent or carer, teacher or another adult you trust.
- Call 999 if you or someone else is in immediate danger.
- Call Childline free on 0800 1111 if you want to speak to someone trained to help children.
Do not type your full name, home address, school, phone number, password, photos or private details into How2Revise.
When a concern reaches the company
It is not possible to promise secrecy about a child-safety concern. If a concern is sent to the company, access should be restricted and the minimum necessary information may need to be shared with police, children’s social care or another competent safeguarding authority to protect someone.
A parent is not automatically told where doing so could increase the risk or where an authority advises a different approach. The company should not investigate a disclosure, ask a child to collect evidence, diagnose them or ask them to confront anyone.
Non-urgent policy contact
The branded safeguarding inbox is not active yet. For a non-urgent concern about How2Revise, use the official national routes below or write to ECOMMERCE ONLINE LTD, 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX, marking the envelope “Safeguarding”. Do not post more personal information than is necessary. Use 999 or 112 for immediate danger.
Official routes across the UK
Child-protection services differ across the four nations. Use the route for where the child lives:
England
Contact the children's social care team at the local council. Use police or 999 when the danger is immediate.
GOV.UK: report child abuseScotland
Contact the local authority social work department or Police Scotland without delay when a child may be at risk.
Scottish child-protection guidanceWales
Contact the relevant local authority social services team or police. The Welsh Government page links to local routes.
Welsh Government: report a concernNorthern Ireland
Contact the local Health and Social Care Trust Gateway Services team or the PSNI.
nidirect: reporting child abuse and neglectBefore interactive pupil features can open
The company must appoint and train a safeguarding lead and deputy, arrange real cover, obtain qualified UK safeguarding review, approve country-aware reporting and retention, and pass synthetic incident tests. Free-text AI must also pass independent child-safety tests with no unresolved critical failure.
This page does not claim that those gates have passed. Read the AI boundary, safety overview and privacy notice.
The official links above are checked periodically, but in immediate danger call 999 rather than relying on a web link.